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Both Dr Andy and Dr Serene have worked with me. Very relatable and friendly as well as professional and thorough. Couldn't ask for a more well rounded practice setting! A great experience at every appointment.
This is by far the best dentist in the area. I used to avoid dentist offices like the black plaque because a simple cleaning would physically hurt. My old dentist took more than an hour for a cleaning and additional time in the waiting area. Yesterday I had xrays taken and a cleaning all done in 45 minutes. Pain free too. I’d recommend them to anybody.
I love Dr. Serene. She made me feel so comfortable. She really cares about her patients. I explain to her that I was afraid of the dentist and she told me that I didn’t have to be afraid. She explained everything that she was going to do. Very Friendly atmosphere. Very nice staff. I would recommend Dr. Serene to other people.
Have been there 5 times now and every time I was impressed with how accommodating and professional the staff was. Service with a smile. A refreshingly fun group to deal with.
Always a positive experience. Love the dental hygienist that cleans my teeth! Can't remember her name as I'm really bad at remembering names but she has a daughter in college. Will continue to use this wonderful dentist office!
Love Dr. Andy and Dr. Serene! So personable and thorough.
Couldn't ask for a more professional and friendly staff. So welcoming.I highly recommend??
Shari and I have relied on NFD for many years, dating back to when Dr. Sam moved his practice here from Tallmadge. We followed him and his amazing staff. We live in Brunswick and could easily have decided to start searching for a new office, but knew that Dr. Sam would be very selective as to who carried on his traditions. We’re so glad that Denise stayed as part of the team during the transition! Even though I’m a senior citizen, we plan on staying with Norton Family for many years to come as they offer great dental care with a personal touch!
I love this practice. They are very friendly and accommodating. Dr. Andy does great work, along with all the staff. Highly recommend.
Punctual, professional, courteous, and painless three times in a row. That's my criteria for five stars and Norton Family Dentistry met that. Not so easy to find these days.
As a new patient, when making my appointment as well as when I arrived, Theresa was very personable and helpful. The website is easy to navigate and having the new patient forms to fill out prior made it all the easier. Dr. Serene and her assistant, Rachael, did a wonderful job and did great with keeping it relaxed. The whole experience was soothing and comfortable for a nervous person. I will definitely be going back to them for my future needs. I highly recommend this dental office!
Friendly dentists and staff. Appointment today was on time. At my last appointment I showed up on the wrong day and they fit me in anyway. That was great!
I had first good visit. Liked the X-ray machine. Theresa was very helpful courteous & helpful thruout. Dr. Andy was very friendly , did great job explaining & cleaning teeth. Brandy was very professional . If always the same experience . I’ll be satisfied . Thank you .
I’ve had both Dentist and I would recommend both of them. Very caring and understanding the best dental Approach for my Unique situation. Making sure I understood the procedure before they carried it out. Showing me step by step what would come next. I would definitely recommend Norton Family Dentisty for all your Dental needs.
Great staff and awesome service!
Since I moved back to Ohio 2 years ago, this is the third dental office I have tried. Norton Dentistry is also the one that I will stay with no doubt!!! The front staff is very efficient and professional. The equipment is very up to date for x-rays. I was impressed with the hygienist, Kathy, and the dentist, Dr. Charmin. Also the view of the lake behind the building is gorgeous from the 2nd floor offices. I left feeling I have finally found my permanent dental care professionals.
Very pleased that my insurance finally has a great dentist in their network! I'm not big on the franchise dental practices so it is extremely refreshing to have a dentist that is local, family oriented and whom I will see each and every visit!
Loved them! Hate going to the dentist and they made it a wonderful experience. Staff was very kind and Dr.Sharman did a great job. Everyone made me feel very comfortable and went above and beyond to help me feel better. The dr even personally called me the next day to make sure everything was ok. Would definitely recommend them to anyone.
I cannot say enough good things. I was able to get a same day appointment, the procedure was pain free and fast, and the staff could not have been more kind and knowledgeable. My only regret is that I don't live closer to make them my new primary dentist. Amazing!
Always a great experience here! Been with the practice for about 7 years now. Wonderful staff.
Great service and friendly staff!
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